In this article, Associate Professor at Cornell University, Bradford Bell offers advice on managing remote workers.
You can devote only so much time towards communicating with teleworkers. To make the most of this time, you must provide clear direction and goals to get your message through to them effectively. In this regard, you should also practice closed-loop communication, which involves following up with employees to ensure that important information is both received and understood. Messages can be easily misinterpreted in virtual settings – clarity and follow-up can eliminate confusions, ensure smooth communications and keep frustrations at bay.
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