In an article from the January/February 2014 issue of Harvard Business Review, Nicholas Bloom discusses working with Ctrip, a Chinese travel website, to test out telecommuting for the staff. The results blew everyone away– not only were employees happier and less likely to quit, but they were actually more productive when working from home!
The results we saw at Ctrip blew me away. Ctrip was thinking that it could save money on space and furniture if people worked from home and that the savings would outweigh the productivity hit it would take when employees left the discipline of the office environment. Instead, we found that people working from home completed 13.5% more calls than the staff in the office did—meaning that Ctrip got almost an extra workday a week out of them. They also quit at half the rate of people in the office—way beyond what we anticipated. And predictably, at-home workers reported much higher job satisfaction.
Want to learn more about the Ctrip case study? Check out the article here.
Even though remote work culture has been increasingly prevalent in the past few years, it can still be tricky to navigate a workplace that does not subsist in a face-to-face office environment. Thankfully, the wonderful people over at Weekdone.com have created this incredible resource for remote workers, managers, and organizations alike: The Ten Commandments of Remote Work!
From “Thou Shalt Embrace Technology” to “Thou Shalt Provide Feedback,” each of these tricks and tips are vital in creating a productive and communicative remote work environment.
One of our favorites here at Provide is “#9: Thou Shalt Build Trust”:
Always remember that there is a breathing human being on the other side of virtual conversation. Do not exclude anyone from important information. Share details about what is happening in the company, keep others informed and engaged.
The best way to create a true sense of team spirit is to schedule regular get-togethers in person. Enjoy some bonding time and talk about something other than work for once. It also feels very good to finally put a face to the name.
Do you integrate any of these commandments into your own remote work? Do you have any tips that could be added to the list? Let us know in the comments!